Customizing Content For Active Users

There are a few ways you can customize content based on user activity level.

Method 1: Use engagement level

The user_engagement() function will return a score from 1 to 5 based on your user's engagement level:

  • 1 = Dormant
  • 2 = Disengaged
  • 3 = Passive
  • 4 = Active
  • 5 = Engaged
Example: Show one ad to actives and engaged, another ad for passives, and another ad for everyone else
{switch user_engagement()}
{case 4,5}
Actives ad here
{/case}
{case 3}
Passives ad here
{/case}
{case 1,2}
Inactives ad here
{/case}
{/switch}

Method 2: Use email number on mass mails

Mailing lists will send to your most active users (measured by opens and clicks) first. Therefore, you can use the emailnum variable, which will ascend in send order.

Example: Provide a special offer for your 5,000 most active users
{if emailnum <= 5000}
Special offer here
{/if}
 
/var/www/docs.sailthru.com/htdocs/data/pages/customize-active-users.txt · Last modified: 2010/07/24 17:25 (external edit)
 
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