Basics: Setup

Before you start using our service in production, you need to complete the following. Don't worry if it looks complicated - we can help! Email us at support@sailthru.com.

• Download the appropriate API client library and use this for integrating signup, transactional sends, etc.

Your system administrator, or whoever has set up your domain name, can help with this if you're not technologically inclined.

• Add Sailthru as a permitted sender by adding the following to your SPF and Sender ID record: "include: aspmx.sailthru.com"

If you don't have an SPF record already, just add a new TXT record; a sample one that only permits Sailthru could look like this:

; spf record for example.com
example.com.  IN TXT "v=spf1 include:aspmx.sailthru.com -all"

And here's a sample sender record. Again, both are required for optimal delivery.

; sender id record for example.com
example.com.  IN TXT "spf2.0/pra include:aspmx.sailthru.com -all"

• Add a CNAME for a link subdomain that resolves to cb.sailthru.com. This record is used for link rewriting on your emails. It improves deliverability and the user experience as your links will appear to be coming from your domain. Here is a sample CNAME:

; cname record for example.com
link.example.com.  CNAME cb.sailthru.com.

The link subdomain can be anything that you're not currently using; we recommend keeping it short, such as link.yourdomain.com.

• On the Settings Page, set the Link Domain field to the full domain you just picked and Save.

• Add a CNAME for a Horizon subdomain that resolves to horizon.sailthru.com. This record is used for tracking interests. Here is a sample CNAME:

; cname record for example.com
horizon.example.com.  CNAME horizon.sailthru.com.

• On the Settings Page, set the Horizon Domain field to the full domain you just picked and Save.

• Using the Sailthru site, set up all of your transactional templates that you plan to use.

• Email support@sailthru.com to have us check your templates for spam compliance. This is very important for ensuring your delivery is effective.